We list five critical questions below for you to continue to reflect upon and consider on the ethical use of trust by leaders:
1 – How can leaders distinguish ethical from unethical ways to build trust? Is it ever appropriate to build trust unethically?
2 – How can leaders maintain and project appropriate levels of self-trust / self-confidence? How can we expect others to trust us, if we don’t trust ourselves?
3 – If the two fundamental components of trustworthiness are motivation and competence, how can leaders demonstrate these in their day to day decision-making?
4 – The alignment between what leaders say, what they do and how they make others feel, is critical to building trust, yet it often becomes mis-aligned and trust is broken. What checks and balances can leaders put in place to safeguard the integrity of their actions and preserve trust?
5 – Does ethics inherently limit personal and/or organisational effectiveness? Must leaders sometimes choose between ethics and effectiveness?